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Make Every Coffee Excellent

Is every coffee you're serving as good as it could be? Flow gives you the visibility to take control of your coffee offering, to ensure every coffee you serve makes your customers day.

flow coffee dashboard on tablet
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Analytics Dashboard
Designed for every device
or web browser.
Analytics on Every Shot!
See whether your baristas are matching the recipe you've set.
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take a look

THE FLOW SYSTEM

The Flow system consists of 3 parts:
The Flow Device, the Real-time Gauges, and our Analytics Dashboard.

FLOW DEVICE

A small internet connected device that's integrated with your espresso machine.

SIMPLE INTERGRATION

Easily integrated with a wide range of volumetric coffee machines.

REAL-TIME CAPTURE

Captures and analyses data from the coffee machine in real time.

Flow Coffee Device Box In white

OUT OF THE WAY

Mounted discreetly with no permanent modifications required to your machine.

WIFI ENABLED

Communicates via the Internet with the Analytics Dashboard (requires an Internet connection).

FLOW DEVICE

A small internet connected device that's integrated with your espresso machine.

REAL-TIME GAUGES

A display that gives baristas immediate feedback on whether the recipe is being met or not.

VERSATILE DISPLAY

Mount one of the many modern displays or devices near the coffee machine for useful feedback.

flow information displayed on a tablet

REAL-TIME FEEDBACK

Each shot poured is shown on the shot clock, with clear feedback whether it met the recipe or not

USEFUL FOR TRAINING

Train your baristas using immediate feedback on shot times, recipe adherence and grinder settings.

REAL-TIME GAUGES

A display that gives baristas immediate feedback on whether the recipe is being met or not.

ANALYTICS DASHBOARD

A web based dashboard that give you visibility of every sites performance.

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web based platform

Globally accessible dashboard with every short poured stored for analysis.

visibility

Review stores, days and busy periods to identify trends and issues.

PERFORMANCE METRICS

See how your store (or stores) are performing on a number of key metrics.

DAILY REPORTS

Receive daily reports of your stores key metrics, and keep up the play.

ANALYTICS DASHBOARD

A web based dashboard that give you visibility of every sites performance.

How data can help baristas make better coffee.

Is data the next big thing for professional baristas?

Dr Adam Carr takes a look at the new 'Flow' device, which makes traditional espresso machines 'smart'.

CUSTOMER REVIEWS

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Flow has helped us understand exactly what is happening in our business at any time. Having visibility over all day-parts, barista’s, machines and across all our sites we are confident we are delivering more consistent and better quality coffee to our customers.

David Mule

The Cafe Collective

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Our goal is to have 200 of our café partners using this update to our Perfect Pour program by the end of 2021.
We know from experience that consistently delivering exceptional coffee is the key to growing café businesses.

Adam Carr

Seven Miles Coffee Roasters

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We're seeing big gains through using Flow. With visibility on what's working for us, and where we can improve, our baristas, barista trainers and technicians are more effective and responsive to changes than ever before.

Chris White

Altura Founder, WBC Head Judge

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Flow has become an integral element in our coffee quality management, and we are extending it to our existing sites.

Kerry Forde

Head of BP Retail

FREQUENTLY ASKED QUESTIONS

The Flow System uses technology to deliver the Holy Grail for any café — consistency.

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Ready to purchase?
All 3 parts of the Flow Coffee System are available for purchase from our USA distributor Barista Equip.
We also offer the option to become a distirbutor. Scroll down to our footer for the link to apply to become a distributor.
Your 24 Month Subscription Includes:
• Flow Hardware (valued at $395)
• Onboarding (valued at $199)
• Installation (valued at $185)
• Shipping (valued at $35)

Total Savings (valued at $814)
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Can you integrate into my coffee machine?
If you are using a traditional volumetric machine, the answer is almost certainly yes. Flow has been integrated into many different manufacturers machines and to date, we have not found one that we could not integrate with.
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What does the onboarding process look like?
Once the unit is installed, we will then take your key personnel through the online training programme. The data that Flow provides is clear and very easy to understand.
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Why is recipe important?
The main pillars of recipe being dry dose, yield and time will determine the flavour in the cup. Your roaster will have put a lot of time into creating the perfect balance of these 3 pillars. At the retail level, it is imperative that the recipe parameters are being met in order to deliver your clients a high-quality flavour experience.
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Will the system require ongoing servicing?
No, Flow can be remotely updated, and there is no need for physical servicing.
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Can I have the system without the gauges?
Yes, the dashboard and the gauges run independently of each other. We believe there is incredible value in having both, though they can run independently.
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How much does Flow cost?
Flow is less than the price of one coffee per day. We tailor pricing to each individual business case.
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Is there an ongoing cost?
Yes. In order to provide the Flow Analytics and Monitoring we charge an on-going monthly feed per site. The price for this varies based on how many sites you have flow at and gives you access to the dashboard as well as all the custom reports.